Last updated: December 1st 2024
Welcome to VENTRA! This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our real estate platform, VENTRA. Please read this privacy policy carefully. By using the app, you agree to the terms of this policy.
1. Information We Collect
We may collect the following types of information:
Personal Information: When you register or post a property, we may collect personal details such as your name, email address, phone number, and location.
Property Data: Information about the property you are posting, including location, price, and features.
Usage Data: We collect data on how users interact with the app, such as pages viewed, actions taken, and preferences.
Device Information: Information about your mobile device, browser type, IP address, and other technical information.
2. How We Use Your Information
We use the information we collect in the following ways:
To Operate the App: To provide you with a seamless experience in posting, browsing, and contacting real estate listings.
For Communication: To send notifications, updates, and promotional messages (if you’ve opted in).
Improve User Experience: To understand app usage trends and improve functionality and performance.
Compliance and Legal Obligations: To comply with legal obligations or protect against any unlawful activity.
3. Sharing Your Information
We do not sell or rent your personal information. However, we may share your information with:
Real Estate Professionals: If you inquire about a listing, your contact details will be shared with the property owner or realtor.
Service Providers: We may share your data with third-party service providers who help us operate the app or perform services like hosting or data analysis.
Legal Compliance: We may disclose information if required by law or in response to valid legal processes.
4. Data Security
We take reasonable steps to protect your information using encryption, secure servers, and other measures. However, no transmission of data over the internet or electronic storage system is 100% secure. We cannot guarantee absolute security.
5. Your Data Rights
Depending on your location, you may have the following rights regarding your data:
Access: You can request access to the personal data we hold about you.
Correction: You may ask us to correct any inaccurate or incomplete information.
Deletion: You may request the deletion of your personal data, subject to legal requirements.
Opt-Out: You can opt out of receiving promotional communications at any time.
6. Cookies and Tracking Technologies
VENTRA may use cookies and similar technologies to collect information about your use of the app. You can control cookies through your browser settings but disabling them may affect your app experience.
7. Third-Party Links
Our app may contain links to third-party websites or services. We are not responsible for the privacy practices of these websites. Please review their policies separately.
8. Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be posted within the app, and we encourage you to review this policy regularly to stay informed.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Number: +237 678 360 259 / +237 693 621 966
